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煙臺(tái)家教中心:永遠(yuǎn)不要跟老板說(shuō)的九句話


頻道:學(xué)習(xí)寶典 來(lái)源:煙臺(tái)家教網(wǎng) 點(diǎn)擊:1317 日期:2012/4/16

“Think before you speak” is always a good policy -- and at work it's even more important. Saying the wrong thing to your boss can do serious damage to your career -- and some of the things bosses don't like to hear may surprise you. We checked in with some managers and came up with this list of nine phrases they strongly dislike -- and we'll tell you what you should say instead:

  “三思而后行”總是沒(méi)錯(cuò)的,在工作中這一點(diǎn)尤為重要。對(duì)上司說(shuō)錯(cuò)話會(huì)給你的職業(yè)生涯造成嚴(yán)重的損失,一些上司不喜歡聽(tīng)到的話可能會(huì)讓你大吃一驚。我們探究了一些經(jīng)理人,總結(jié)出了如下他們最反感的9句話,并提供了恰當(dāng)?shù)奶娲Z(yǔ):

  1. I need a raise。

  我要加薪。

  Never enter salary negotiations talking about what you need -- because of rising costs or a new expense, for instance. Your employer doesn't care about your financial problems. However, management probably does want to reward success and keep high-performing employees satisfied. A raise request should always be supported by evidence of what you've achieved for the company -- along with information about what people with your responsibilities typically earn。

  永遠(yuǎn)不要在談判薪水的時(shí)候談?wù)撃愕男枰,比方說(shuō)因?yàn)橹С鲈鲩L(zhǎng)或者有某項(xiàng)新的開(kāi)支。你的雇主不會(huì)關(guān)心你的經(jīng)濟(jì)問(wèn)題,但管理層可能想要對(duì)成功的表現(xiàn)予以獎(jiǎng)勵(lì)并不斷滿足高效的員工。應(yīng)該要以你對(duì)公司所做的業(yè)績(jī)以及同行業(yè)代表性收入的信息作依據(jù),來(lái)提出合理的加薪要求。

  2. That just isn’t possible。

  那不可能。

  Always speak to your boss in terms of what can be done. For instance, rather than saying “We can’t get this done by Friday,” say “We could definitely get this done by Monday, or if we brought in some freelance help, we could meet the Friday deadline。” When you talk to your boss, think in terms of solving problems for her, not in terms of putting problems on her plate。

  總是要對(duì)上司說(shuō)你能做到的事情。例如,不要說(shuō)“周五之前我們無(wú)法完成這項(xiàng)任務(wù)”,而應(yīng)說(shuō)“我們肯定會(huì)在下周一之前完成,或者如果我們能找些兼職幫忙,我們就能在周五之前完成。” 當(dāng)你對(duì)上司說(shuō)話的時(shí)候,要以為她解決問(wèn)題為目的來(lái)思考,而不是給她制造問(wèn)題。

  3. I can’t stand working with ____。

  我不能忍受和某某一起工作。

  Complaining about a coworker's personality usually reflects more poorly on you than on the coworker. Don’t make these kinds of conflicts your boss’s problem. Of course, management is interested in problems that jeopardize the company's ability to function. If you have to speak to HR about a problem such as a colleague's threatening, illegal or unethical behavior, keep your tone professional and the focus on work -- not personal issues。

  抱怨某位同事的性格通常反映出你的性格比他更差勁。不要讓這類沖突成為上司的問(wèn)題。當(dāng)然,管理層對(duì)于妨礙公司運(yùn)作能力的問(wèn)題是感興趣的。如果你不得不跟人力資源部門大膽說(shuō)出某位同事威脅他人、違法或者違反職業(yè)道德的行為,那么讓你的語(yǔ)氣更職業(yè)一些,把焦點(diǎn)放在工作上,而非個(gè)人問(wèn)題。

  4. I partied too hard last night -- I'm so hung over!

  昨晚的聚會(huì)太high了,我還沒(méi)醒酒呢!

  Buck up and get through the day with some ibuprofen, extra undereye concealer and coffee. But don’t share the sordid details of your night on the town with your boss. Even if you have a friendly relationship, he’s just as likely to react with (unspoken) disdain as sympathy. Maintaining a solid veneer of professionalism will pay off when it's time to discuss promotions。

  打起精神,吃點(diǎn)布洛芬、多用點(diǎn)眼部遮瑕霜、喝點(diǎn)咖啡來(lái)熬過(guò)這一天吧。但是不要跟你的上司分享你在城里尋歡作樂(lè)的齷齪細(xì)節(jié)。即便你們的關(guān)系很友好,他也只不過(guò)可能會(huì)做出(未說(shuō)出口的)輕視的反應(yīng)來(lái)同情你。外表保持職業(yè)化會(huì)在談?wù)摃x升的時(shí)候有幫助。

  5. But I emailed you about that last week。

  但是我上周因?yàn)榇耸陆o你發(fā)過(guò)郵件了。

  Alerting your boss to a problem via email doesn't absolve you of all responsibility for it. Bosses hate the "out of my outbox, out of my mind" attitude. Keep tabs on all critical issues you know about -- and keep checking in until you hear a firm "You don't need to worry about that anymore."

  用發(fā)電子郵件的方式提醒上司某個(gè)問(wèn)題并不會(huì)免除你對(duì)此事的所有責(zé)任。上司們厭惡這種“郵件發(fā)出,心不再煩”的態(tài)度。密切關(guān)注你所了解的所有關(guān)鍵問(wèn)題,不斷核查這些問(wèn)題,直到你聽(tīng)到上司肯定地說(shuō)“你不需要再為此事煩惱了”。

  6. It’s not my fault。

  這不是我的錯(cuò)。

  Are you a whiny 8-year-old or a take-charge professional? Assume responsibility and take steps to fix a problem that you did, in fact, create. And if you are being wrongly blamed for a problem, saying “Let’s get to the bottom of this” or “What can we do to make it right?” is much more effective than saying “It’s not my fault。”

  你是一個(gè)愛(ài)抱怨的8歲孩童還是一個(gè)負(fù)責(zé)任的專業(yè)人士?承擔(dān)責(zé)任,采取措施來(lái)解決你要處理的(事實(shí)上是你所產(chǎn)生的)問(wèn)題。如果因某個(gè)問(wèn)題得到誤解受到了責(zé)備,那么要說(shuō):“讓我們來(lái)弄清真相” 或者 “我們要怎么做才能把它做好?”,這比說(shuō) “這不是我的錯(cuò)” 要有效得多。

  7. I don't know。

  我不知道。

  If your boss asks you a question you can’t answer, the correct response is not "I don't know." It's "I'll find out right away."

  如果上司問(wèn)了一個(gè)你無(wú)法回答的問(wèn)題,正確的反應(yīng)不是“我不知道”,而是“我馬上落實(shí)一下。”

  8. But we've always done it this way。

  但是我們之前一直是這樣做的。

  You may find yourself with a new boss who wants to try new things -- and the best way to present yourself as a workplace relic is to meet change with a "we do it this way because this is the way we do it" attitude. When a brainstorming session takes place, be part of it and stay open to new ideas. If you have concerns about a new idea's feasibility, say "I think for this to work, we will have to…" Don't kill new ideas with negativity。

  你可能會(huì)發(fā)現(xiàn)自己的新上司想要有些新的嘗試,要將自己表現(xiàn)為一個(gè)資深員工,最好的方法就是用一種 “我們這樣做是因?yàn)檫@是我們的做事方式” 的態(tài)度來(lái)應(yīng)對(duì)改變。當(dāng)參加頭腦風(fēng)暴會(huì)議時(shí),要參與其中并接受新想法。如果你擔(dān)心一個(gè)新想法的可行性,要說(shuō):“我認(rèn)為要做到這一點(diǎn),我們必須……”。不要全盤否定來(lái)扼殺新想法。

  9. Let me set you up with.。。

  讓我為你跟某某牽根線……

  Avoid the urge to play matchmaker for your single boss. The potential risk far outweighs any potential benefit. In modern workplaces, hierarchical structures are often less rigid. Smart workers will draw the line at "oversharing" -- definitely something to keep in mind if you're connecting to your company's managers on social networks like Facebook。

  避免為你的單身上司牽線搭橋的沖動(dòng)。此事潛在的危險(xiǎn)遠(yuǎn)遠(yuǎn)超過(guò)了任何潛在的好處。在現(xiàn)代化的工作場(chǎng)所,分級(jí)結(jié)構(gòu)常常不那么嚴(yán)格。聰明的員工會(huì)拒絕“過(guò)度分享”。如果你跟公司里的經(jīng)理們?cè)贔acebook那樣的社交網(wǎng)絡(luò)上有所聯(lián)系,那么這一點(diǎn)一定要銘記于心。

 

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